Meet some of our team

Rachel has always worked in the care field and has worked at ECHC for the last seventeen years. She moved up through the ranks from being a mental health support worker to senior support worker and has been in her current role as senior operations manager for the last six years.

In short, Rachel is in charge of overseeing and managing the provision of our service. All the senior support staff report to her and she is the registered Care and Quality Commission (CQC) manager for the organisation.

Rachel is also heavily involved in the referral and assessment process to ensure service users are appropriately placed.

‘It is extremely rewarding seeing individuals with complex needs achieve positive results once they are placed on a new pathway under my leadership and supervision.’

Brenda joined ECHC in 2000 after working in Area Management for BUPA Care Services, bringing with her a wealth of management experience in both the housing and private health sectors. She also holds a Diploma in Business Management.

Brenda is pivotal to ECHC’s consistent growth, expanding our portfolio of properties through skilled purchase, renovation and business strategy. This ensures that we continue to meet the increasing demand within the community for quality care and support.

As Chief Exec, she takes great satisfaction in seeing the organisation develop and in nurturing a strong team. Brenda also passionately believes in the importance of staff training and always aims to provide a flexible environment for staff. She is particularly proud of the way the team has adapted to the changing needs of the community, catering not only for a higher number of service users but also offering services they would never have been able to in the past.

Brenda takes a personal interest in every case and knows every service user by name.

‘When I see the real difference ECHC can make to people’s lives on a daily basis, I am very encouraged. We are constantly striving to offer new services and ensuring that staff are equipped to do so.’